RETURN & EXCHANGE POLICY
Your satisfaction is important to us. All pre-approved returns will be accepted within 15 days of your receipt of the order. Laundered, damanged or worn items are not returnable. All custom orders, including special orders and silk screened or sublimation transfer items are not returnable. We are sorry, but shipping-and-handling charges will not be refunded. Customers are responsible for return shipping charges. All pre-approved refunds will incur a 25% restocking fee based on the return value.
Please call Customer Service at 601.892.4356 for return/exchange authorization instructions. Send returned items to Comfort Scrubs, 1018 Industrial Drive, Hazlehurst, MS 39083. For your protection, please insure your return and send it via USPS or UPS. A shipping fee will be charged on exchange orders.
In the event of a manufacturing defect, ship the item new, unused and unwashed back prepaid, upon inspection, if it has been determined that the item was defective, we will promptly replace the item at no cost to you.
NO RETURNS OR EXCHANGES ON LIMITED AVAILABILITY ITEMS!
Your order is not cancelled unless you request it to be cancelled and receive a confirmation. We do reserve the right to cancel an order if the product is no longer available or your order is 6 months or older.
We are not responsible for articles lost or misdirected by any carrier.
We are committed to having a satisfied customer, so you will come back and tell your friends about us. Thank you for your understanding!